350k Privacy Policy – How We Protect Your Data
350k takes the privacy of every Malaysian user seriously. This page explains what data we collect, how it is used, and your rights as a user of this platform.
Information We Collect
When you register and use the 350k platform, we collect several categories of information to ensure the service runs smoothly and securely. Here are the types of information collected:
Account Information
During registration, we collect your full name, registered Malaysian phone number, and password, which is stored in encrypted form. This information is used to verify your identity and grant access to your account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we store your bank account holder name, account number, and registered bank name. We do not directly store credit card numbers or sensitive payment data — all transactions are processed through secure payment providers such as TNG eWallet and FPX.
Device & Browser Information
We collect technical data such as device type, operating system, browser type, IP address, and time zone. This helps us detect suspicious activity, optimise platform performance for smartphones, and resolve technical issues.
Usage Data
We record in-platform activity such as games played, session duration, login frequency, and interactions with specific features. This data is used for service improvement and is not shared for third-party advertising purposes.
How We Use Your Information
All information collected by 350k is used solely for legitimate purposes related to platform operations. The primary purposes are as follows:
- Account management — ensuring secure login, processing withdrawal requests, and enabling password resets.
- Transaction processing — verifies deposits and withdrawals in RM and ensures compliance with anti-fraud procedures.
- Platform improvements — analyses usage patterns to improve the interface, loading speed, and overall user experience.
- Security & fraud prevention — detects unusual activity, duplicate accounts, or unauthorised access attempts.
- Service communications — sending important notifications related to your account, transactions, or policy updates via your registered channels.
- Legal compliance — to meet reporting or disclosure obligations required by the relevant authorities when necessary.
350k does not use user information for third-party advertising purposes or sell personal data to any external entity.
Cookies & Tracking Technologies
The 350k platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small files stored on your device when you browse our platform.
Types of Cookies Used
- Session cookies — temporary and automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Preference cookies — saves your language settings, display preferences, and other configurations so you don't have to reset them each time.
- Analytics cookies — collecting anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the 350k platform, including the auto-login feature.
Data Storage, Security & Sharing
Storage & Security
350k user data is stored on servers protected with industry-standard encryption. Access to this data is restricted to personnel who require it to carry out service-related duties. All communication between your browser and 350k servers is secured via HTTPS to prevent data interception.
Data will be retained for as long as your account remains active or as required for operational and legal compliance purposes. Once an account is closed, personal data will be deleted or anonymised within a reasonable timeframe, unless a legal obligation requires it to be retained longer.
Third-Party Sharing
350k does not sell or rent users' personal information to any third party for marketing purposes. However, we may share necessary information with:
- Payment service providers (such as FPX and TNG) to process transactions in RM.
- Technology service providers that assist with platform infrastructure operations, bound by strict confidentiality agreements.
- Relevant authorities where required by law, court order, or legitimate regulatory obligations.
User Rights & How to Contact Us
As a 350k platform user, you have certain rights regarding your personal data. We respect these rights and will make every effort to fulfil your requests within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal information we hold about you. Submit your request via our support email and it will be processed within the stipulated timeframe.
Right to Rectification
If your personal information is inaccurate or out of date, you have the right to request a correction. For basic account details, you can update them directly through your account settings on the 350k platform.
Right to Erasure
You may request the deletion of your account and personal data by contacting the 350k support team. Deletion requests will be processed in accordance with our operational policy, taking into account any legal requirements that may obligate us to retain certain records for a specified period.
Privacy Policy Updates
350k reserves the right to update this privacy policy at any time. Any material changes will be communicated through platform channels or via notifications to registered users. Continued use of the platform after such changes take effect constitutes your acceptance of the latest version of this privacy policy.
Contact Support Team
For any enquiries, data access requests, or privacy-related complaints, please reach us via the email below. The 350k support team will endeavour to respond within a reasonable timeframe.
Policy effective date: 2026
Still Have Questions About Privacy?
Page FAQs contains answers to common questions. If you're ready, register an account or log in to enjoy all 350k services safely.